Valid Dumps ITILFNDv5 Ppt - Your Best Friend to Pass ITIL Foundation (Version 5)

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Peoplecert ITIL Foundation (Version 5) Sample Questions (Q87-Q92):

NEW QUESTION # 87
What BEST describes an event?

Answer: A

Explanation:
An event is best described as any change of state that has significance for the management of a service, so option C is correct. In ITIL, events are not automatically negative. They may indicate normal operations, warnings, thresholds being crossed, or conditions that require attention. Event management helps organizations observe and respond appropriately to what is happening in live systems. A user request is a service request, not an event. A sudden damaging occurrence may be an incident or disaster, depending on context. The addition or removal of something affecting services relates more to a change or configuration item context. By defining events broadly as significant state changes, ITIL enables organizations to monitor services proactively and respond before issues become major service interruptions.


NEW QUESTION # 88
Which activity has the purpose of developing, integrating, and testing digital products to transform designs into functional solutions?

Answer: A

Explanation:
The build activity is responsible for developing, integrating, and testing digital products, transforming designs and requirements into functional solutions that are ready for deployment and use.


NEW QUESTION # 89
The board of directors approves a new digital strategy and instructs management to prioritize investment in cloud infrastructure to support future growth. Which governance activity does this represent?

Answer: A

Explanation:
Direct represents the governance activity where the governing body sets direction, priorities, and policies, such as approving a strategy and instructing management to focus investment on specific initiatives.


NEW QUESTION # 90
Which type of service relationship typically focuses on support and efficiency through standardized services?

Answer: C


NEW QUESTION # 91
An organization is planning to improve the existing service and wants to understand its current performance before making any changes. According to the principle 'Start where you are,' what could an organization consider when observing current performance of the service?

Answer: A

Explanation:
The principle 'Start where you are' emphasizes assessing the current state before making changes. Identifying who the consumer is and why they use the service helps the organization understand existing value, performance, and context, enabling informed decisions based on real conditions rather than assumptions.


NEW QUESTION # 92
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